How can we help?

Most messages we get are asking something we have already written down. Look first — it is faster than waiting for a reply — and write to us for anything the answers do not cover.

Under 1 working day
Typical first reply
Mon–Fri, 08:00–18:00 GMT
Support hours
Accra, Ghana
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Answers, by what you are trying to do

Each of these links straight into the rule, policy or setting that covers it.

Nothing here fits?

Write to us. Tell us what you have already tried and we will pick it up from there — usually within four hours during support hours.

Replying in about 4 hours