Your data at 7even Sports

The controls come first: see what we hold, take a copy, correct it, or delete the lot. The full policy follows underneath, in plain language.

25 April 2026
In force since
25 April 2026
Last updated
2.0
Version
7even Sports Group, Accra
Data controller
Contents · 11 sections

Five promises, in one place

  • We never sell your data, and never use it to profile you for ads.
  • Location is read while a run is recording — never in the background.
  • We never see your card number; Paystack handles payment and sends us a receipt.
  • Delete your account and your personal data is gone within 30 days.
  • Health data is never shared for advertising or profiling.

A reading aid, not the policy. The numbered sections below are what applies.

01

Information We Collect

Five kinds of data, each collected for a stated reason. Nothing here is sold, and nothing is used to profile you for advertising.

What we collectSpecificallyWhyOptional?
1.1 AccountFull name, email address, profile photo, password (stored encrypted, never in plaintext), referral codeTo create and run your accountRequired
1.2 Health & fitnessDistance run, pace and duration, estimated calories, body weight, streaks and personal recordsTo give you fitness insights and leaderboard placingsWeight is optional
1.3 LocationGPS, during an active run session onlyTo trace your route and calculate distanceOptional
1.4 PaymentTransaction amount, status and reference — never card numbers, bank details or mobile-money credentialsTo confirm your membership paymentRequired to pay
1.5 UsageCheck-ins, points, badges, posts, likes, comments, notification preferences, device type and OSTo run the product and fix faultsRequired

We never track you in the background.Location is read while a run is being recorded and at no other time. Deny the permission and everything except run tracking still works.

02

How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Provide run tracking, leaderboards and event check-in.
  • Calculate and display your points, badges and membership tier.
  • Process membership payments through Paystack.
  • Send push notifications about events, achievements and community activity.
  • Process referral rewards and membership upgrades.
  • Improve performance and fix technical faults.
  • Comply with our legal obligations.
03

Data Sharing & Third Parties

We do not sell your personal data. We share it only with the processors that make the product work, and only for the purpose named here.

WhoWhat they receivePurpose
PaystackPayment details you enter at checkoutProcessing your membership payment — see 1.4
ExpoDevice push tokenDelivering push notifications
Google CloudData at rest, encryptedBackend infrastructure and storage
Law enforcementOnly what a valid order compelsWhere applicable law or a court order requires it

Every processor is bound by a data processing agreement and may not use your data for its own marketing.

04

Health Data & Sensitive Information

Health and fitness data — weight, pace, distance — is treated with the highest level of care. It:

  • Is used only to give you personal fitness insights and leaderboard placings.
  • Is never shared with third parties for advertising or profiling.
  • Is stored with industry-standard encryption.
  • Can be deleted at any time, on request.
05

Data Retention

DataKept forThen
Account and activityAs long as your account is activeDeleted with the account
Everything personal, after deletionUp to 30 daysPermanently deleted
Payment recordsUp to 7 yearsDeleted — retained this long for accounting and legal compliance
Anonymised, aggregated statisticsIndefinitelyCannot be linked back to you
06

Your Rights

Depending on where you live, you may have the right to:

  • Access — get a copy of the personal data we hold about you.
  • Correction — have inaccurate data put right.
  • Deletion — have your account and all associated data removed.
  • Portability — receive your data in a machine-readable format.
  • Objection — object to certain kinds of processing.

To exercise any of these, email legal@7evensportsgroup.com.We respond within 30 days. Export and delete are also available directly in Settings.

07

Children’s Privacy

The App is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, email legal@7evensportsgroup.com and we will delete it.

08

Data Security

We apply technical and organisational measures appropriate to the risk, including:

  • Encrypted transmission over HTTPS/TLS.
  • Encrypted password storage using bcrypt hashing.
  • Secure cloud infrastructure on Google Cloud.
  • Access controls limiting who inside the company can reach your data.

No system is perfectly secure.If a breach affects your rights and freedoms we will tell you, as applicable law requires.

09

Push Notifications

We send push notifications for events, likes, check-ins and community updates. You can turn them off at any time in your device settings — on iOS, Settings → Notifications → 7even Sports Group — or per category in the App.

10

Changes to This Policy

We may update this policy from time to time. We will tell you about significant changes in the App or by email. Continuing to use the App after a change is posted means you accept the updated policy.

11

Contact Us

Questions about this policy, or want to exercise one of your rights?

Data protectionAccess, correction, deletion, portability — answered within 30 days
legal@7evensportsgroup.com
Everything elseGeneral questions about the platform
Contact form

Version 2.0 · effective 25 April 2026 · supersedes version 1.4 of 2 November 2025.